Shenzhen Quanxing Science Technology Development Co., Ltd.

Buyer’s Nationality:
United States

Seller:
Shenzhen Quanxing Science Technology Development Co., Ltd.

Seller Website:
http://www.sculpturetime.com/index.asp?controller=Contact&action=index

Seller Address:
2/F, Dongcheng Building, Hongxing Village, Songgang Town,  Shenzhen, Baoan Zone, 518104 China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
1/6 Scale Doll Clothing

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
lack of labor, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #2

User Experience:
We found Shenzhen Quanxing Science Technology Development through Alibaba last year and had an initial project request for orders of doll clothing last year. Everything went OK and we received the samples as promised and modifications. Final batch of products were delivered on time. On our second order which we placed last December we got several initial doll clothes samples and we sent them the modifications via email. After several months passed we haven’t heard from the company in China, so we contacted them with no reply. Then we followed up with 3 subsequent contacts and still have not heard anything from them since. The 2nd project we were supposed to produce 6-7 sets of doll clothes and they required half of the deposit which cost about $8,000.00. We have to report such unprofessional behavior and hope others will watch out for this type of manufacturer with non communication.

User Recommendations:
We advise buyers to due diligence and try to find manufacturer that go above and beyond with their communication. Ask other buyers if you can find them and ask for their opinion on the manufacturers or suppliers that you are considering doing business with. From our experience, we would not touch the mainland Chinese manufacturer period. We will now only go as far as to HK or other countries.