Changzhou Cable-link International Trade Co.
Germany
Seller:
Changzhou Cable-link International Trade Co.
Seller Website:
www.cable-link.cn, www.power-banks.cn
Seller Address:
No. 167, Liban Road, Lijia Town, Wujin Changzhou, Jiangsu, 213100, China
Initial contact with the supplier:
Trade Show
Type of product(s) being purchased:
power bank
Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
lack of labor
Stage of relationship with the supplier at the time of the incident:
Order #3-5
User Experience:
We bought 2,000 pcs of powerbanks from Mr. David Lee / cable-link in November 2015 . In March, after delivering the first orders to our customer we got complaints about quality of powerbanks. The surface had unremovable stains and scratches and the integrated cable did not stay at its place. We checked whole goods and found out that nearly half of the products (845 pcs) are bad. David told us that our customers are too picky. Nevertheless he promised our CEO (in direct contact on the fair in April 2016) to replace the goods and told a delivery date for replacement. Since then he doesn’t answer any emails or phone calls. We sent independent quality control to his factory. The audit report says that overall quality management system is UNSATISFACTORY.
User Recommendations:
There’s no quality control at all in this factory. It must be great luck to receive good products. We will never order at Changzhou Cable-link International Trade Co. again.
i’m LUCY ANA, we knew OTHER COMPANY NAME REMOVED HERE from 2010, we bought 2000pcs powerbanks, i was cheated by some suppliers, so wanted to choose reliable suppliers, they said they only do premium quality , i paid 10usd per piece and agreed them to have more profit to make high quality, the sample they send seemed ok, but when i received the final goods, found many defalts , the actual capacity was wrong , why 20000mah only left 4000mah ? i called the boss , he said my test was not standard , only let me see their reports, i hired more professional team to test again, still think it had terrible problem , then the manager not reply me any more
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