Nan Chang XinRong Textile Co., Ltd.

Buyer’s Nationality:
United States

Seller:
Nan Chang XinRong Textile Co. Limited

Seller Website:
www.ncxinrong.com

Seller Address:
Industry Road No78. Changleng District, Xinjian County, Nanchang City, Jiangxi Pronvince, 330100 China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
clothing

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We discussed and confirmed the details of a clothing production with this Chinese supplier for almost 6 months, but after 3 months of signing the contract for production, and paying for the 30% deposit. Supplier demanded price per unit needs to be increased in order to move forward with our production. Production at this point was 1 month past the agreed upon delivery date. This is why we insisted on making our payment through PayPal. So just in case there’s a problem we could recall our payment. Supplier fought us on using PayPal, but  I  am very glade we did pay supplier with PayPal. The name of the rep we dealt with is “Wendy” she is very rude, unresponsive at times and not so professional.

User Recommendations:
Do not engage in any business in China. This is a new form of scam with Chinese companies. Buyer beware and stay away from this company at all cost.