Suzhou Love Season Wedding Dress
Suzhou Love Season Wedding Dress
No. 76, Wencui Road, Shenhe District, Shenyang, Liaoning, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occured
On March 25, 2016, I purchased eight bridesmaids dresses from Annie at Suzhou Love Season Wedding Dress, No. 76, Wencui Road, Shenhe District, Shenyang, Liaoning, China, via PayPal for $706. I was to receive delivery of the dresses by April 24 for a May 7 wedding.
Almost immediately after ordering, Annie started requesting more money for the dresses; for better quality and to receive them on time. I refused. I wanted what I ordered to be delivered when she had originally promised. On April 11, she informed me that the new delivery date for the dresses would be by May 5, just two days before the wedding.
I received one of the eight dresses on Monday, May 9, two days after the wedding. I never did receive the other seven dresses. My last email from Annie on May 4 stated that she had posted all dresses to me. That was obviously a lie.
This Chinese company and its employees are completely fraudulent. They took my money and then claimed to have sent me a product which they never did. I even have the receipt from DHL which states they only sent one item weighing 1.1 lb. and yet they are still claiming they sent me all the dresses. Obviously eight dresses would weigh more than 1.1 lbs.
Do NOT buy from this seller!
1. Every order is LATE.
2. Cheap materials and craftsmanship.
3. Staff lies in every communication regarding price, delivery dates, quality, etc.
Seller is Fraudulent and you will lose money if you purchase from this seller and probably never receive your merchandise.
2 comments on “Suzhou Love Season Wedding Dress”
1. It’s really a very bad buyer .Hope all factories and seller won’t supply dresses to this bad buyer .You will lost much money if u will cooperate with this bad buyer ,take too too much time for her order and lost much more money .
2. Our factory have designers and big showroom and big factory ,Very welcome to come to our factory and showroom .All real photos and vedios in our website are our original real dresses .We can make them same as our real photos .Our min order is 1 piece .The making time is 10-20 days after get payment .
3. We can accept alibaba trade asurance online payment .We can get your payment after u will get our dresses and check our quality .
1. This buyer is a big cheater .she ordered 1 dress ,and we took photo for her before shipment .We can post after she confirmed ok . BUt she always said there is a problem after she got our dresses . and we have to remake a new one for her .so for all orders from her .We have to make 2 pieces for her as she just paid us one dress .Our factory cost twice for shipping cost and remake a new one for free for every orders .our factory lost much more money for her orders .so we refuse her any orders .we won’t accept this bad buyer .
2. She is very very very strictly for every order .she need that we take photos exactly 100% same as magazine model .It’s impossible for this ,we are not speciical photographer ,and we don’t have so slim speicical model .we don’t do any ps for any photos .So it’s impossible that photos is same as magazine model .So our factory lost much more money for her orders .
3. She paid us in paypal .and cheated all money from paypal after we finisehd the dresses for her .Really so so so bad buyer .Our alibaba store opened more than 5 years .And we have many many many online orders and good feedback in our alibaba website .We have designers and factory ,So can make all dresses same as our real photos .All buyers can pay us after get our dresses and check they are same or not .We also can take photos and vedios before shipment for our real dresses .