No. 80-D, Zaveri Estate, Kathwada – Singarva Road, Ashram Rd, Ahmedabad, Gujarat 382430 India
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
Type of Complaint(s):
compromised intellectual property, lack of labor
Stage of relationship with the supplier at the time of the incident:
I found this Indian supplier online, at the beginning everything seemed to be OK , but this supplier completely ignored my directions, and did what he wanted to do. He added freight cost in to the declaration of value of the machine which cost me more tax than it should have. And finally the machine broke the same day I start running it. They don’t provide any warranty for this machine, and completely ignored that machine was faulty, but instead of any support, they charged an extremely high price for spare parts which I now need to get this machine running!
Vary unfair supplier, stay away! It also seems that I am not the first one, as I was warned by other suppliers not to do business with them. I suppose I should have listened to them.