Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
Stage of relationship with the supplier at the time of the incident:
I had paid for the Cellphone and goods from Zhenyi Ltd from China. Before I proceeded with the payment, I had check and ask the sales person to show me her company authority letter. At first she said she had the goods, and now she said she wait for the factory to manufacture. It had been more than 2 months, and now she reject to refund my money and ignores me.
Please take note of this Chinese company!