Nural Plastic

Once packing materials arrived from Nural Plastic in Turkey, we realized that they are not in accordance with what we have ordered. Our packing machines were not able to pack pasta in such thin packing material, we have lost roughly 25’000 USD! When we have approached them to repay our losses they didn’t even dare to reply, not opening their phones.

Nural Plastic

Buyer’s Nationality:
Turkey

Seller:
Nural Plastic

Seller Website:
www.nuralplastic.com

Seller Address:
10044 Sokak No10 A.O.S.B CIGLI IZMIR, 10044 SOKAK NO 10 A.O.S.B, CIGLI, IZMIR, Turkey

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
packing materials

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Middle East

Type of Complaint(s):
missed lead times, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
We have imported packing materials for pasta from Nural Plastic company/Turkey. However it was a terrible experience. Company promised us to ship the cargo in 1 week however they were able to ship in 2 months. Once packing materials arrived we have realized that they are rubbish not in accordance with what we have ordered. We have ordered 25-30 opp-cpp packing materials, but what we have received was very thin 20-25 opp-cpp. Our packing machines were not able to pack pasta in such thin packing material, we have lost roughly 25’000 USD! They were rubbish. When we have approached them to repay our losses they didn’t even dare to reply, not opening their phones.

User Recommendations:
You should be aware that this company is criminal, should be banned to make any trade whatsoever.
 

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