HeMei Sincerity Industrial Group Co.

Buyer’s Nationality:
United Arab Emirates

Seller:
HeMei Sincerity Industrial Group Co.

Seller Website:
http://www.hmsincerity.com/

Seller Address:
NO 30, Hubin Road, Economic and Technological Development Zone, Datong City, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
NBR granules

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Middle East

Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
After many emails and phone discussions we agreed to take a 25kg bag sample of NBR granules. We would transfer up front for the sample and express courier costs. Once we had sent the money, supplier ceased to answer emails or take calls. I have given ample opportunity for John Guo to respond.

User Recommendations:
Don’t use this supplier ever, he is a con man. In hindsight I can see issues now with the website in terms of telephone numbers and content.