UNIT 530 BLK 9,5/F ,Hong Kong, Hong Kong, China
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Shillas – Online Shopping Scam
I have purchased a dress on their website and although they claim they have free refunds no matter which are the circumstances for requesting a refund they refuse to refund the money. They are not reliable and I would never recommend this supplier, their products have low quality finishes and although I have provided pictures with the poor finished they still refuse to refund my money.
DO NOT buy from Shillas.co.uk
2 comments on “Shillas.Co.UK”
I bought a dress earlier this month and was concerned when the confirmation email lacked detail. When I searched for the website, Google were unable to find it.
I looked on this website, then reported the issue to my credit card company, who are investigating.
In the meantime, the dress turned up. The side zip opening prevented me from getting the dress past my knees. The quality was poor, not worth the £79.99, never mind the £99.99 they took from my card.
I intend to return to the address on the package which is France and contact my credit card company again.
I have also received a dress which is about 2 to 3 sizes too small. I am trying to arrage return but they are ignoring me now. Has anyone ever successfully made a return / received a refund?? They wanted photos of me in the dress to see what the problem is. I’m not prepared to do that. (There is at least a 6 inch gap at the back!)