Shezhen ZLPOWER Electronics Co.LTD

Buyer’s Nationality:
South Africa

Seller:
Shezhen ZLPOWER Electronics Co.LTD

Seller Website:
www.ebright.co.za

Seller Address:
Block 2, 2nd Industry Park, Shiyan,Baoan, Guangdong, Shenzhen, China

Initial contact with the supplier:
Introduced by a 3rd party

Type of product(s) being purchased:
Inverters

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Republic of South Africa

Type of Complaint(s):
missed lead times,contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier when the incident occured

User Experience:
All guarantee as advertised on their web site is not honored, spare parts purchased are faulty, sales staff incompetent and deliberately providing false information and queries are completely ignored, return policy unrealistic as fright cost exceeds value of goods.

User Recommendations:
Be extremely careful with any Chinese factory – they are mostly merely assembly plants with no technical or after sales service – try NOT TO Purchase China Made Capital Goods Specifically High Tech Equipment!