China
Seller:
Shenzhen Foriya Electronic Co., Limited
Seller Website:
www.szforiya.com
Seller Address:
No.490,Bulong Road, Longgan, Shenzhen, Guangdong, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
3D VR Glasses and Wireless Phone Chargers
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Western Europe
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Sampling/Testing
User Experience:
The Manager Ken replied to my Alibaba enquiry, he offered me products and I agreed to purchase the items. I ordered 1 x Samsung VR 3D Glasses, 1 x Unbranded VR 3D Glasses,
2 x Samsung Wireless phone chargers.I asked to pay via paypal but was told that they did not have a paypal account (first warning). Paid $109 for the above order, asked for tracking and was given a small photo of the label on the package. Package arrived which contained a very cheap bluetooth wrist mp3 player. When challenged Ken reported that nothing like this had occurred before and not to worry they would sort it out. I have since sent a number of emails no of which have been replied to.
User Recommendations:
Thought the items concerned were a lot cheaper than I expected to Pay. I will always use PayPal to pay for orders in future, at least I would be able to get my money back.