Shanghai Lailing Foreign Trade Co.,Ltd
Shanghai Lailing Foreign Trade Co.,Limited
Floor 2, Building 11 lane2655, Tongchuan Road, Shanghai, Putuo District, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
printed silk scarves
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
compromised intellectual property, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
I found Mr. Matthew Ni of the Shanghai Lailing Foreign Trade Co.,Ltd on LinkedIn.com. I inquired about the vendor’s capabilities to print silk twill scarves with my original artwork in 2014, and the vendor eagerly followed up until I made the initial order in December of 2015. I had many communications with him in the meantime, and was very satisfied with the samples he printed. He required that I send wire transfer, stating that he could not receive transmissions of over $500 via PayPal. On the day I expected the package to arrive here in the U.S., I received an envelope that contained silk cuttings. I sent a photo of the package to the vendor to ask why I received this. His response is that he accidentally sent my order to India! He has since refused to refill my order and send it to me, stating that he will lose money and that if I want the order I will have to pay again.
I always knew that there was inherent risk in ordering from foreign manufacturers, due to my experiences working in hotel design, but these were usually issues of quality control. Since the communication between myself and the vendor was so seamless and the samples were really terrific, I felt comfortable pulling the trigger on my first order. While the financial loss is quite small in the scheme of things, the loss of control of my artwork is a HUGE. I have meticulously worked on the launch of this brand for years, and the thought that someone in India has my scarves is quite painful. I honestly hope he just took my money and reneged on the agreement. The injury is so much worse if my intellectual property is out there like that before I had a chance to share it with the world.