SeaBright Mobile – Mrs Belle Lyn

Buyer’s Nationality:
India

Seller:
SeaBright Mobile – Mrs Belle Lyn

Seller Website:
http://www.seabright-mobile.com/index.asp

Seller Address:
Shangwei Industrial Zone, Zhangkengjing Community, Guanlan Town, Longhua New District, Shenzen, Guangdong, 518000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Mobile Phone

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
missed lead times, compromised intellectual property, lack of labor, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Sampling/Testing

User Experience:
I had received a mail from Mrs Belle Lyn, regarding product prices. I thought she was genuine as i had posted a product quotation on alibaba.com recently, and I thought that she had seen it and replied me by mail. I exchanged nearly 100+ emails with her, to know the delivery procedure, the payment details and all related information regarding my order.

My order consisted of the following:
1 piece iPhone 6S Plus 128 GB
1 piece OnePlus 2 64 GB
1 piece Tempered Glass Screen Protector for OnePlus 2
2 pieces Poetic Revolution Case for OnePlus 2

And she said as my order was totaling to $170, I will get an iPad Air 2 as a free gift.

I did the payment through Western Union on 3rd March, 2016 approximately at 6:30 PM Gulf Standard Time.
The account to which she told me to do the payment is mentioned below:

Western Union Payment Information:
FIRST NAME: QIAN
LAST NAME: WANG
CITY: Shenzhen
PROVINCE: Guangdong
COUNTRY: CHINA
ZIPCODE: 518000

The MTCN Number of the Western Union payment is: 419-437-8010

I have the original receipt with me. I instantly mailed her with the details and she said that its too late in the night in China so she will collect the money the next day and ship my goods to me. She said that it will take approximately 4-5 days for me to get my goods.

She has provided me with a tracking number, which is of PostNL whereas she said me that the goods will be sent to me by DHL. There is a possibility that the tracking number is a fake one, as I read in many websites that there have been many cases of a fake tracking number being given. After that, she has stopped contacting me. I sent many mails to her, but she just reply me 3 times saying that my goods are in transit, nothing else. I tried calling their office, but no one answered the call. I have also tried contacting her by Skype, but she does not respond.

The tracking number: RS414355058NL

I got the goods nearly after 1 month, but everything inside is fake. I got some 128 GB USB, some useless speakers and rest is waste.

User Recommendations:
I learned that never buy anything without conducting proper due diligence. It is better if you have a contact in the country you are ordering from so that he can be useful in an emergency. Also use proper contracts and do not get attracted by low prices.