Shenzhen Cusp Technology Co., Ltd. / Cusp Group Co. Limited

Very bad Experience. Product never arrived. Contacted the supplier and they insisted that the Wire Transfer never arrived. After a recall of the Wire Transfer, the receiving bank in China indicated that the monies were received and is in the account of the receiver Cusptech Group.

Shenzhen Cusp Technology Co., Ltd. / Cusp Group Co. Limited

Buyer’s Nationality:
Trinidad and Tobago

Seller:
Shenzhen Cusp Technology Co., Limited. / Cusp Group Co. Ltd

Seller Website:
www.cusptech.com

Seller Address:
Floor 8, NO. 50, Zhuangcun Road, Shajing Town, Baoan District, Shenzhen, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
GPS/DVD/RDS/Android 4.4.2/ reverse camera/ISDB-T digital tv/MAP

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Very bad Experience. Sent a Wire Transfer on 08/25/2014 for a Volvo S60 Android Car DVD Player, 2 Din, 7” Screen, GPS, WIFI, 3G, Digital TV. Product never arrived. Contacted the supplier and they insisted that the Wire Transfer never arrived. After a recall of the Wire Transfer, the receiving bank in China indicated that the monies were received and is in the account of the receiver Cusptech Group. After this the company refused to return the funds and also refuse to ship the product. Reports from their bank, stating that the monies were received was sent to the company, but this was also ignored.

User Recommendations:
It does not matter how long you have been buying overseas, please take extra precautions to check and double check suppliers. There are very unscrupulous business practices by some companies portraying legitimate business.
 

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