Trinidad and Tobago
Shenzhen Cusp Technology Co., Limited. / Cusp Group Co. Ltd
Floor 8, NO. 50, Zhuangcun Road, Shajing Town, Baoan District, Shenzhen, China
Initial contact with the supplier:
Type of product(s) being purchased:
GPS/DVD/RDS/Android 4.4.2/ reverse camera/ISDB-T digital tv/MAP
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Very bad Experience. Sent a Wire Transfer on 08/25/2014 for a Volvo S60 Android Car DVD Player, 2 Din, 7” Screen, GPS, WIFI, 3G, Digital TV. Product never arrived. Contacted the supplier and they insisted that the Wire Transfer never arrived. After a recall of the Wire Transfer, the receiving bank in China indicated that the monies were received and is in the account of the receiver Cusptech Group. After this the company refused to return the funds and also refuse to ship the product. Reports from their bank, stating that the monies were received was sent to the company, but this was also ignored.
It does not matter how long you have been buying overseas, please take extra precautions to check and double check suppliers. There are very unscrupulous business practices by some companies portraying legitimate business.