Shilla aka Shillas – Dresses from China

Buyer’s Nationality:
Czech Republic

Seller:
Shilla aka Shillas

Seller Website:
www.shilla.co.uk / www.shillas.co.uk

Seller Address:
Global Best Technology Company Limited, Unit 530 Blk 9, 5/f, Hong Kong Science Park Shatin Nt

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Dress

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Purchased and payed in full £89.98 for tailor made dress. When it arrived the dress was so badly done that I could not even put it on. When complained, the seller wanted further £50 to make a new dress. When I rejected this they have offered £11 refund for dress that I cannot use. I have red some reviews and I am not the only one who had exactly the same issue. This company is sending out very badly made dress and keeping the money or not sending them at all claiming it has been lost.

User Recommendations:
Not buying from unknown seller that your country laws cannot reach.