Yangzhou Spau Toys and Pets Co., Ltd

Buyer’s Nationality:
Bahrain

Seller:
Yangzhou Spau Toys and Pets Co., Limited

Seller Website:
www.yzcqwj.en.alibaba.com

Seller Address:
No.56. Wenchang West Road, Yangzhou City, Jiangsu, NA, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Pets Plastic Carriers

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
Middle East

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The supplier simply asked for 60% of the invoice to be transferred up front, which we did through a direct Telex Transfer. The supplier then did not deliver, and when contacted they keep promising that they will refund the payment end of the month. It kept going for more than 6 months with promises of refund. We reported them to Alibaba. Then they promised again to send back the money, but they failed -as expected- to send it on the time-frame they have given. Therefore, Alibaba suspended their account from the website. However I still did not get my money back and I will never will.

User Recommendations:
I would go escrow payment for the initial trade with any supplier from China.