Hebei Rongye Import & Export Co., Limited
United States
Seller:
Hebei Rongye Import & Export Co., Ltd
Seller Website:
www.sport-sock.com
Seller Address:
1-1007 Jianqiaochunyu No.58 Yuhua East Road, Changan Area, Shijiazhuang Hebei, China
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Custom Knit Crew Socks
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
contract violations
Stage of relationship with the supplier at the time of the incident:
Sampling/Testing
User Experience:
They refused to refund our money of $402.00 USD
User Recommendations:
Next time I will check if they are a verified supplier
Do no believe the reply to this complaint. They sent me pictures of the socks and described how they were not at fault in this case.
I moved forward with my order after seeing this due to the pictures and explanation. They stole my money as well!!
I have confirmed full payment with them and they disappeared after that. I have not received any information or product from them after I completed payment.
I have to explain things:
First, 400 pairs of custom logo socks are still in our warehouse, only the customer refused delivery, request a refund,
Second trial order 400 dollars, itself no profit, after the cargo well, the customer requires a design change, after modifying the unit price is not the same, the goods well, you want a new design, let me how to do a good job handling sock?
So we have to deal with the views of the goods can be put away, but that does not accept a refund
bobo