Tanfly Rattan Furniture
United States
Seller:
Tanfly Rattan Furniture
Seller Website:
Seller Address:
5 Jiyou Rd. Cross, Xingtan Town, Shunde District, Foshan, Guangdong, 528000, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Outdoor furniture
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
lack of labor
Stage of relationship with the supplier at the time of the incident:
Sampling/Testing
User Experience:
We bought an outdoor furniture set from this Chinese manufacturer as a test sample for export, the quality of the cover that was purchased in combination with the set turned out to be so inferior that it fell apart under moderate sunshine after only six month, please keep in mind we are talking about an outdoor furniture set here very often used in sunshine locations. We tried to sort this out with the manufacturer, even offered to deliver an better quality textile so they could produce a new one and learn how to deliver a better quality for other customers, they refused.
User Recommendations:
Their customer service in general is a nightmare. Be extremely careful when conduction business with these people, they don’t care about quality, if you deliver one of these sets to your clients you might end up stuck with no other option but having a higher grade product manufactured elsewhere, that’s what we did.
As a wholesaler who has cooperated with tanfly for over10 years, I think tanfly is a very good supplier in china. Maybe someone maliciously discredit or badly criticize him, but I must speak that if you only see the statement of only one of the parties then negative him, you have missed a good outdoor furniture supplier in china. Our communication are very well, some problems can be solved quickly, especially the owner of tanfly, cooperation with tanfly saved me a lot of cost, we also have designed and launched many new best-selling and qulified outdoor furnitures together. I think this chinese supplier is very good, communication and understanding are the same important.
Hi.There are many good suppliers in china,you can try:
vanrios furnituire company.the site is: blocked by spam filter
I concur.