Easystartpower Ltd. Shenzen aka Easystart aka Easystart Power aka Truck Tank Start

Buyer’s Nationality:
Australia

Seller:
Easystart, Easystart Power, Easy Start Power, Truck Tank Start, Easystartpower Ltd. Shenzen Eastystart Power Ltd, Robert Chang

Seller Website:
www.easystartpower.com

Seller Address:
4th Floor, Qiaotou Industrial Park, Fuyong District, Shenzen, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
Lithium batteries

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
Australia/New Zealand

Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
Firstly, this company when they were black listed initially reopened under this business name and laughingly claim 8,000 staff. I can assure you they are nothing more than a 1 man show with a criminal Robert Chang running the unscrupulous enterprise.

I ordered 3 lots of batteries in increasing volumes from this Chinese supplier (Robert Chang) also operates as ABF Battery Factory, ABF Battery, ABF Electronics Technology Co. Ltd and Splendid battery. www.splendidbattery.com. www.abfbattery.com. The first 2 smaller orders were delivered satisfactorily however the 3rd order was delayed by over 5 months. It did arrive but was only 95% complete. The manufactured (Robert Chang) apologised for the delay and said the outstanding units and RMA replacements would be on the next shipment. The next shipment was delayed by 6 months AGAIN and it was only partially filled. The last order was 200 battery units and 100 chargers as well as plain packaging (1000 units) and freight of which only 40 battery units were delivered and 50 chargers. I paid this unscrupulous individual $19,689.50 of which he shipped a total of $5,629.50 worth of product leaving me still waiting after multiple contacts for $14,082 plus 10 replacement units and 5 units still undelivered. I have tried to contact this thieving pecan multiple times over the past 9 months to no avail. I have had HK based colleagues endeavor to contact Robert Chang, he answers, promises to get back to you, claims to have shipped the order without providing evidence, then doesn’t answer the phone. I WARN anybody dealing with this individual – he is untrustworthy, a compulsive liar and a thief.

User Recommendations:
Do not fall victim to this nefarious clown under any circumstances.