Yiwu Changyue Import & Export Co. Ltd.

Buyer’s Nationality:
Australia

Seller:
Yiwu Changyue Import & Export Co. Ltd.

Seller Website:
changyue-industry.com

Seller Address:
NO.11,2nd floor, Jinmao Tower, Yiwu, Zhejiang, 322000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Soccer Jersey

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Northern Africa

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Warning to buyers: After negotiating with this supplier for about 12 months, we had agreed that we would submit an order for 20, 000 units. I had received samples from this Chinese factory, named Yiwu Changyue Import & Export Co. Ltd (changyue-industry.com), with a price that had been agreed upon and confirmed several times. We were ready to place an order after receiving final confirmation from our customer on the 22nd of October 2015. However, when going to finalize the order, the factory suddenly increased their prices by over 30%. We had literally sent all the quotes to our customers, they had confirmed the order and were to pay us for this order, and then when placing the order with the factory, they suddenly increased their prices. No buyer should deal with a factory that would employ such appalling tactics when dealing with their customers. As a matter of principle, it is necessary that I make potential buyers aware of what has happened to ensure that they do not face the same problems. We had agreed on a price, it was confirmed several times over a period of many months by the factory and then finally once we had an order confirmed the price had increased.

User Recommendations:
WARNING: DO NOT deal with this factory! I hope that this post will help to warn any future buyers.