In case you didn’t have a chance to read this case study of an American buyer of Chinese electronics as listed on our blacklist, the buyer’s advice is spot on that I thought I would give our readers the highlights:
Even if the factory is big it doesn’t mean they know what they are doing!
Sometimes they are just too busy.
I have read enough reports to be amazed how much money the Chinese factories lose every year because:
A. the sales people don’t know or understand their products and only have degree in English.
B. the sales people don’t/can’t give straight answers to simple questions.
C. the tech department does not understand that there are lot of buyers that are consultants, engineers or designers that are building systems around the factory products and are really not the actual importers but will make the buying decisions.
“A lot of the problems foreign buyers have with Chinese suppliers are caused by the knuckle head performances of the factory sales people”
Sometimes the buyer is not even dealing with the actual factory’s sales person but rather a person that knows English and has some loose affiliation with the factory. Maybe you are dealing with a sales person that used to work with the factory but is now just scamming the old and new customers!
China sourcing industry is in a critical phase. Be warned!
Lots of factories will be going out of business this year, they just can’t get bank loans and the economy is contracting.
What will happen in this changing environment is that some of them will offer very good deals to get your money, because they are broke! Then once they have some of your money they will not deliver just to keep your money. Believe me, this happens all the time.