Shenzhen Bnuky Trade Co Ltd & Shenzhen Edoobo Technology Co Ltd

Buyer’s Nationality:
China

Seller:
Shenzhen Bnuky Trade Co Ltd aka Shenzhen Edoobo Technology Co Ltd

Seller Website:
www.bnuky.com

Seller Address:
2103 New Word Center, Shenzhen, Guangdong, 332500, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Electronics, communications goods, surveillance cameras, LCD TV, Cameras, Brand Name cellphones

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
scams, fraud other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I had placed an initial inquiry with Shenzhen Podi Electronics Co Ltd, a registered and verified supplier from Global Sources.com on September 24, regarding pricing and shipping cost for seven (7) laptops. To this day, Shenzhen Podi Electronics has NEVER replied. But on September 27, 2015, I received an e-mail at my personal address, which I found odd, as usually suppliers will be leaving messages in my inbox from Global Sources Message Center.

The e-mail had a brief introduction, stating her name as Jenny Lin, customer service manager from Online Store Bnuky.com and that my inquiry was received successfully and that she was pleased that I was interested in her products. Then, followed a detailed explanation of why I should buy from her store: Easy 24 hour Ordering in her Online Shop; The Fastest Shipping (Order Today, ship in the next business day after payment confirmed, usually 4-8 business days to your doorstep); her lowest prices due to low overheads, low cost and that she doesn’t run with a vast administrative set up and an enormous advertising budget; a ow Minimum order amount of 200USD; and in bold letters, and this is a cut and paste from the original e-mail: “45 days Money Back Guarantee – your satisfaction or money back. We are responsible for any loss, defective, fake, unreceived.”

Then, a long list of prices, which were way more than the 7 laptops I had requested a quote for. Instead, the list contained her “Best Sellers” with prices that made me choke on my coffee when noticing the brand names, i.e.: Genuine Apple products (iPhones, iPads, Mac computers), Genuine Brand Mobile Phones (Samsung Galaxy, Nokia, HTC, Blackberry, etc), High Quality China Cell Phones (those brands are unknown to me), Genuine Brand Tablet PC (again, Samsung Galaxy Tab, Samsung Galaxy Note Pro, etc), Genuine Brand Laptops (Lenovo, Acer, HP, Asus, Alienware, Dell, Toshiba, etc), Genuine Brand Television (Samsung 65-inch Smart 3D Curved LED 4K Ultra HD TV With Wi-Fi for $311.90) and the list goes on and on with Cameras, Game Consoles and hi-tech gadgets.

When browsing the website, I felt overwhelmed by such wide selection. And the prices? It made me dream of buying extra items for myself in order to sell them on eBay to make ends meet…….

I received another e-mail, 24 hours following the initial one, which is September 28th, inquiring if I had received her e-mail and when was I planning to place my first order! And of course, I replied that I had an order of 1000$US ready along with a few questions about shipping costs, customs and duties practices and methods of payment. She only answered to not worry about shipping, that it was going to be free as my order exceeded $350US and that “they” would handle Customs’ clearance. She omitted to answer my questions about the payment methods…

I almost forgot to mention that in the exact same time frame, there was a Mr. Luke Ye from www.edoobo.com that also wrote to me in the same manner of Ms. Jenny Lin from BNUKY.com. Different company names and addresses, but he greeted me the same way, providing a long list of Best Selling products and a link to his website, except that his website doesn’t disclose any pricing information.

On September 29, I had a bad feeling and had many uncertainties. So I first did a Google search – zero result. I then logged on my Global Sources account to check these two suppliers’ name written in all possible ways and would get a “no result” every time. So I finally saw the Customer Service Help which was a Chat Window and clicked on it. I explained briefly that I had initially made an inquiry with Shenzhen Podi Electronics but didn’t get any reply, and that 2 different suppliers sent me information to my personal e-mail address instead. The Global Sources Customer Service Representative was kind enough to help me out and check the two so-called suppliers: BNUKY and EDOOBO. The Representative confirmed that the two companies were NEITHER “registered” NOR “verified suppliers” in Global Sources database. And she strongly advised me to NOT do any business with them! I was planning to go to the bank earlier that day to make the total payment, and I find myself very LUCKY to have listened to my gut feeling….and I got scared. And I was so disappointed and felt disgusted about such heartless people.

I got scared, so I “googled” China Sourcing Blacklist and stumbled upon your Website. I’ve read a few articles to notice that I was a victim of the Worst and Cheapest Scam. Thankfully, I had made a Screen Shot of the website’s payment options during checkout, not to mention all the correspondence between these 2 suppliers.

I was so angry, that on September 30th, I sent an e-mail to the both of them, asking politely if they could enlighten me and explain to me how they got my personal e-mail address as all correspondence should have been handled and sent via my Global Sources’ message center…. I haven’t gotten any news since then. And I haven’t lost a penny, thankfully! For a first time attempt at buying direct from overseas, it burnt me and I will never do business again and my feelings for China won’t be good ones from now on.

User Recommendations:
As for additional information on my part, I have been a subscriber with Global Sources since 2010, and had never made any inquiries until September 25, 2015. One single inquiry to one verified supplier that day, and in the matter of a few hours, I attracted two people with bad intentions that could have caused me a lot of pain and a financial loss that I really can’t afford.

I am flabbergasted after consulting GoDaddy’s WHOIS datase and the date that those businesses were created: www.bnuky.com was created on 21-MAY-2009, and www.edoobo.com was created on 18-JUN-2011. 4 and 6 years in business? How come their sites aren’t down yet? And how they got my name and e-mail address? I am suspicious… Could they be employees of the one and only supplier I contacted for a quotation on that said day?

If, and I say “IF” I was given the opportunity to do business with a Chinese Supplier in a far away future, I would negotiate the payment method and it would be exclusively with an Escrow and hire an Independent QC Inspector as I learned from watching sourcing guru Mike Bellamy’s YouTube videos.