Cangnan Kai Xin Craft Gift Factory

Buyer’s Nationality:
United Kingdom

Seller:
Cangnan Kai Xin Craft Gift Factory

Seller Website:
http://en.b2b168.com/c168-8394424.html

Seller Address:
ZhejiangTu Factory Village, Cangnan County, two district 110, Longgang Town, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
Stickers

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Failed chemicals testing under EU requirements for Phthalate and various others. Failing basic requirements and standards.
Terrible supplier. Refused to replace stock, would not lend any support.

User Recommendations:
Do not trust this Chinese supplier, regardless of what ”reports” they can supply.