Wosina Place, 32 road, Festac Town, Lagos, Nigeria
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
We received a moldy and bad quality dry ginger, non conform for human consumption.
from 17/08/2015, the container lying in port, because we don’t have authorization from ONSSA, office of food safety, and must container back to exporter, but exporter not answer us actually, because in the first time that he get his money, and documents of quality and phytosanitary comes from government of Nigeria, then no cleam for quality.
Never trust exporter on quality, only if u use a famous company for inspection quality like SGS, bureau veritas, and u be with them too, and not pay only after your cargo come, and u clear it.