Afritraders.com

Buyer’s Nationality:
Nigeria

Seller:
info@afritraders.com

Seller Website:
www.afritraders.com

Seller Address:
Wosina Place, 32 road, Festac Town, Lagos, Nigeria

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
dry ginger

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
We received a moldy and bad quality dry ginger, non conform for human consumption.
from 17/08/2015, the container lying in port, because we don’t have authorization from ONSSA, office of food safety, and must container back to exporter, but exporter not answer us actually, because in the first time that he get his money, and documents of quality and phytosanitary comes from government of Nigeria, then no cleam for quality.

User Recommendations:
Never trust exporter on quality, only if u use a famous company for inspection quality like SGS, bureau veritas, and u be with them too, and not pay only after your cargo come, and u clear it.