Pressnet (Aust) Pty Ltd
Bangladesh
Seller:
Pressnet (Aust) Pty Ltd
Seller Website:
www.pressnet.com.au
Seller Address:
9 Red Gum Pl., Mt Gravatt East, Brisbane, 4122 Australia
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Used 1400 mm Strachan Henshaw SHM Sheet Cutter ( serial 3A-51)
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
South East Asia
Type of Complaint(s):
contract violation
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
It is a bad experience for me in my business life. I bought many used machineries from overseas but I never faced like this. I think, the company is a cheat company. He got his advance payment and also got his L/C payment in time but 5 months expires, they don’t send their technician to commission, run the machine, even though this was TURN-KEY basis in our contract.
User Recommendations:
It’s simple lessons for other buyer that before buying any commodity from overseas, they have to verify the suppliers details by any means.
I was the supplier in question.
I sold an excellent fully rebuilt S&H sheeter at a very competitive price.
This buyer wanted “turnkey” installation in Bangladesh and I refused because no foreigner can safely deal in that very “colorful” economy and control or predict costs.
I agreed to fly at my cost and supervise commissioning by local electricians at buyers cost.
The deal took 9 weeks to complete, so I asked the buyer to wait 3 weeks for a gap in my schedule.
He could not wait and “hired an Indian electrician” to complete commissioning at a claimed cost of USD $8,000.
I saw this a spurious demand from a “colorful” economy and refused point blank and WILL NOT DEAL WITH THAT BUYER AGAIN.
The buyer got an excellent machine that is doing great work. He cannot complain about the quality of the machine or the price, just that I am not as gullible as he thinks I am.