Taizhou Donghai Fishery

Buyer’s Nationality:
United States

Seller:
Taizhou Donghai Fishery

Seller Website:
http://www.cossolarenergy.com http://www.shuilishi.com, http://shuilishi.en.alibaba.com

Seller Address:
69 Houcang Road, Shuicang Industrial Zone Zeguo Town, Wenling City, Zhejiang Province. 317523 China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
DC Solar Pool Pump

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The seller will not communicate with regards to problems to the warranty or will not assist the customer with timely responses to critical problems incurred by the buyer. I have tried to communicate with the seller Emily Ye, who most of the time ignores concerns of my customers.

User Recommendations:
Please do not buy from Taizhou Donghai Fishery Machine & Electrical and there agent Emily ye ymm19881203@msn.cn she is very disrespectful when it comes to clients needs and ignores problems and rarely responses to problems with regard to warranty issues. I have a complete list of complaints from my customers emails back and forth to Emily that can substantiate this atrocity.  Taizhou Donghai Fishery should be banned from selling their products until they can provide that they respect there clients and reply to them in a timely manner and adhere to there warranty.