Sparkle Tech Ltd, www.sparkletech.hk, www.uav-workshop.com
Australia
Seller:
Sparkle Tech Ltd, www.sparkletech.hk, www.uav-workshop.com
Seller Website:
http://www.uav-workshop.com/ http://www.sparkletech.hk
Seller Address:
5/F. No. 4, Xin Da Road, Guang Dong Province, Humen, China
Initial contact with the supplier:
Search Engine
Type of product(s) being purchased:
Drones
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Australia/New Zealand
Type of Complaint(s):
contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Order #2
User Experience:
Ricky provided us with faulty equipment and has since refused to refund the remaining credit to us. The equipment looks to be of a high standard, but the production models that are shipped were designed to fail after minimal usage, forcing the user to purchase spare parts.
User Recommendations:
Don’t do business with Ricky under any circumstances.
I am Ricky represent Sparkle Tech Ltd. We would like to post the real story of why our company name show up here.
The guy call Jason from company call Xerospace (Costa Azur Pty Ltd) approached us at March 2015 for purchased drone. He is the the middle man between customers and supplier. Jason arrange his customers came to China of our factory for the training. All of the person satisfied the drone while they stay in China for the training. Jason go back and challenge that their drone being purchased should maintain in good condition after hundred fight without any damage and no need for maintenance. Since the request is ridiculous and therefore we have the full refund the system that he purchased in new and not used. The second system that he purchased being used for some time and we refused the refund.
We are surprise Jason still not remove this post since he claimed will do it 3 years ago while we settled down this issue.
For any further query regarding Sparkle Tech Ltd please email us directly and we will response immediately.
We highly recommend that the webmaster of http://www.supplierblacklist.com providing the way for hearing the objection and make it fair for each parties.