55 Moo 7 Suthep, Muang, Chiang Mai, Chiang Mai City, Thailand
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD
Destination market of order in question:
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
User Experience: (Translated from Russian by editor via Google)
Nonexistent logistics company: MASS RAPID DELIVERY LOGISTIC CO., LTD
This supplier has written me an email when I posted a request for A4 paper.
We corresponded for a long time, he said, they have a factory. He sent photos of the product, and agreed to our demands for quality and packaging.
The total amount of the order – $ 12,800, delivery CIF. Payment TT 30% initially and 70% after the arrival of the goods at our port.
After the transfer of 30%, he said, that they sent the goods, and gave us the website of the carrier (unknown company www.mrdlogistics.com). The first three days we could track our cargo, but then the tracking stopped. We contacted the seller, he began to say that we need to pay $ 2,150 via Western Union for the insurance of containers. It was very strange, but we moved forward because it came from the carrier invoice (payment by Western Union), which stated that the money will be returned when we clear the container. Complete nonsense! We are required to bill the company, but we were told that it would take a long time and as long as we do not pay, the container will be somewhere there on the transshipment and will stand still. We paid to the account of our seller who was then supposed to paiy the carrier. That was our first mistake!
We were promised to get exact figures of the container and its tracking. As time passed, we have not been able to trace our container though, because firstly the bill of lading had an incorrectly listed number, the second site of the carrier did not show too.
Then again I began to ask the seller who still demanded $ 2,250, because we did not pay the insurance via Western Union, and the container was simple. Now he has no money to pay, and we must understand and pay.
Despite the fact that we constantly told him that we have a CIF delivery, and we will not have to pay anything at all. He constantly remained on his position, otherwise our container would be put up for auction!
So in the end we paid $ 10,000. Then he asked for the rest of the payment so that he was able to send us the original documents.
It is a terrible experience. Although we knew that something was wrong, for some reason, he went on about the dress. He knew the whole process of delivery. And he said that soon we will be contacted by the agent, who will help us to do for customs clearance.
In Thailand I found a friend, he called him. But the seller did not talk and meet.
Now after all the analyzing, we can say that it was immediately clear that this was fraud, but we were taken by surprise and transferred the money, hoping for something to come… Of course, he threw us off. No money, no goods!
User Recommendations: (Translated from Russian by editor via Google)
You can not trust the suppliers from B2B websites at all. Only a visit to a factory or to entrust reliable 3rd parties who deal with it.
Even documents, invoices and registration details of the factory don’t prove that it is a real factory. It can also be a crook.
If you want to take the risk, then order the bare minimum to start. If by contract you have to pay a certain amount, under any circumstances, do not send extra money. Even in the current account. Strictly follow the arrangements first. If you then need to send more money, you know – they’re crooks.