Beijing Xiangdingshun Import & Export

Buyer’s Nationality:
United States

Seller:
Beijing Xiangdingshun Import & Export

Seller Website:
bjxiangdingshun.com

Seller Address:
2608, 22/F, Bldg A, Dongya Wangjing Center, Beijing, Chaoyang District, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
iPad

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
June 19, 2015 Beijing Xiangdingshun Import & Export emailed a flyer showing very cheap prices for consumer electronics, with an offer to discount orders over $200, plus give 2 free devices also. Should have been a tip-off! They did send “copies” of business license, etc. Their minimum order was $100, so I only ordered 1item for $118, and paid by Western Union. The account beneficiary was Hailin Wei, Room 605, East 9th Building, 83 Fuxing Road, Haidian District, Beijing, China. A couple days after payment was made, I received an “urgent” email stating “I’m really sorry to tell you,just now we have check with agent, they said the package was detain at the customs due to the customs restrictly checking ,all package been opened and checked one by one finally they found that the brand products in the package, they require you pay $106.00s tax,(90% for your order) without tax they won’t release the package, hope your understanding please arrange $106.00 within 72 hours, then we can talk with custom guy and go ahead the shipping, thank you”.

The contact person’s name was Niki. Her Skype ID:sale1@bjxiangdingshun.com, contact number :+8613430968588. I told them to refund my payment. Their response was “this is the accident,some time the customs check sometime not,the customs found that the brand products in the package,so they charge the brand tax we really don’t want this happened ,but now this happened,the most we can do is just together to solve this problem ,hope you can understand! but really sorry now your money are just purchase for your goods! and now your goods are detained by the customs, It is impossible for us refund your money.

The products have been delivery, but now the customs detain your items, all customers have to pay taxes, not only you, really sorry the customs need your receipt, so we can’t pay for your, sorry without tax in 3 days customs will detain the items forever, hope your understanding after you pay the tax, you can get your items in 2 days. Hope you can reconsider and pay the tax asap Sorry again, pls understand!”

User Recommendations:
Do your due diligence. Don’t buy anything from these people.