Senan International Limited

After my payment, he was delaying the shipment for a week. After that he asked me to order two more bikes to make a shipment, otherwise he can’t ship the bike. So I asked him to cancel this order and get me a refund. He said it’s not possible even if on the description said all bicycles can be returned with buyer’s satisfaction.

Senan International Ltd

Buyer’s Nationality:
South Korea

Seller:
Senan International Limited

Seller Website:
http://www.senanbike.com

Seller Address:
16 Floor, CNT Tower, 338 Hennessy Road, Hong Kong, Hong Kong, N/A, Hong Kong

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Mountain Bike

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
Korea

Type of Complaint(s):
contract violations

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I found this guy (Chun Kee from Senan International Limited) from Alibaba.com to buy a mountain bike. I paid full payment of 2100 Euros directly through his Paypal Id: ladystarchip@msn.com (John P. Bartlett)
After my payment, he was delaying the shipment for a week. After that he asked me to order two more bikes to make a shipment, otherwise he can’t ship the bike. So I asked him to cancel this order and get me a refund. He said it’s not possible even if on the description said all bicycles can be returned with buyer’s satisfaction. And then I tried to call him but the phone number on the website didn’t work and his websites(www.senanbike.com) also didn’t work. I just reported to Paypal about this but I don’t’ know if I can get my 2,100 Euro back because I paid directly to his Paypal ID.

User Recommendations:

 

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