Xiamen Hangmao Imp & Exp Co, Ltd

The supplier had their issues always. They never physically check my product at the site of production and i never received any QC reports. My goods was always a problem when i received it. Sometimes packing was incorrect or sometimes badly packed. Xiamen Hangmao Imp & Exp Co, Ltd never takes responsibility for errors on their side.

Xiamen Hangmao Imp & Exp Co, Ltd

Buyer’s Nationality:
South Africa

Seller:
Xiamen Hangmao Imp & Exp Co, Ltd

Seller Website:

Seller Address:
Xiamen Hangmao Imp And Exp Co Ltd, , Unit E, 5 F/Tower Jinglong Building, Xiamen, 361000, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Granite stone

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
Republic of South Africa

Type of Complaint(s):
contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #6-10

User Experience:
I have ordered goods from this supplier many times during the past year. The supplier had their issues always. They never physically check my product at the site of production and i never received any qc reports. My goods was always a problem when i received it. Sometimes packing was incorrect or sometimes badly packed. Supplier never takes responsibility for errors on their side. My documents are never released on time even though i send them proof of payment. They will wait for funds to reflect and then consider expressing documents which is too late. Sometimes the goods that arrive are of poor quality and cannot sell but they hear nothing.

User Recommendations:
Do not support them unless you willing to have endless problems. They are very negligent and mostly do office work without physically checking goods at the production site.They do not speak English well and you can never video Skype them.They will never consider your problems no matter what it can be. Even if your goods arrived and need to be cleared they will never consider releasing your documents. There is absolutely no understanding whats so ever.Bad and terrible experience from this company.I deal with many company but none has done this to me.I physically beg for my documents. Inconsiderate, negligent. Poor customer service.

 

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