Shenzhen Electronic Co.,Ltd

Buyer’s Nationality:
Australia

Seller:
Shenzhen Electronic Co.,Ltd

Seller Website:
http://www.shenzhen-electronic.com/Index.aspx

Seller Address:
Rm. 1421, Green Net Building, Zhengzhong Rd, Huaqiang North St., Futian District, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Various Electronics

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
I am raising a complaint about an order not received from Shenzhen Electronic Co.,Ltd. in the amount of $914.00, invoice number 4211239697 dated 9-Dec-2014.

On December 9, 2014, I ordered various electronic samples from the web site, www.shenzhen-electronic.com. I received an email the same day that confirmed my order in the amount above . I was also told that I would receive the merchandise within two to four weeks. However, I never received the merchandise. On December 31, 2015, I contacted Shenzhen Electronic Co.,Ltd. via email and phone, and was told that my merchandise was being packaged and sent immediately. Again, I did not receive the merchandise.

Since then I have contacted Shenzhen Electronic Co.,Ltd. via email and phone continuously to request that my order be either fulfilled or cancelled and my money refunded. Shenzhen Electronic Co.,Ltd. Have not responded to any of my communications since 31-Dec-2015. I have still not yet received my order.

Thank you for your time and attention to this matter.

Sincerely,

Grant Brett

User Recommendations:
Do not buy from unqualified suppliers in China.