HK DSJ GROUP
HK DSJ GROUP
HK YIKANG CO., LIMITED, , Fl Five Building 24 Baotang Industry, Tangwei ,Bao’an District Shenzhen, Guangdong, China
Initial contact with the supplier:
Introduced by a 3rd party
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
missed lead times
Stage of relationship with the supplier at the time of the incident:
22th of November 2014 received E-Mail Offer from HK DSJ GROUP
22th of November 2014 our first Email with order details
22th of November 2014 Contact name from supplier Angel
22th of November 2014 request pictures from the goods
22th of November 2014 received pictures.
22th of November 2014 send final order details
22th of November 2014 received that is it not possible to pay via PayPal.
Meantime searching for other suppliers for this material. No alternate supplier found.
2rd of December 2014 Order and Payment accepted from our company.
2rd of December 2014 Pi received.
3rd of December 2014 payment done
12th of December 2014 payment received by HK DSJ GROUP
16th of December 2014 received tracking no.
22th of December 2014 we received the wrong goods Value much lower.
22th of December 2014 inform HK DSJ GROUP for that mistake
22th of December 2014 reply from HK DSJ GROUP DHL is responsible they will check.
24th of December 2014 last contact from supplier “will check”
No reply to our e-mails any more
New supplier low order. Payment PayPal.