Guangzhou Tiansheng Electronic Technology Company, NO.275 Yongfu Road, Guangdong – China (Mainland), Guangzhou, China
Initial contact with the supplier:
Direct Buy Website
Type of product(s) being purchased:
Led facial mask
Value of the Purchase Order when the incident occurred:
Under 1,000 USD
Destination market of order in question:
Type of Complaint(s):
Stage of relationship with the supplier at the time of the incident:
I have ordered a product that was completely different from the goods that the supplier has sent me. The goods arrived is of poor quality, lack of any control board that runs the machinery and accessories. The material is very poor.
The supplier has not behaved properly, he presented the advertising of a product and he sent me another low quality.
In addition, the machine that I bought is devoid of any document certifying the safety. E ‘was packed with really waste material, so that looks like a toy.
The seller has a website on Aliexpress and he has published photos of machinery equipped with all accessories and certifications of law that they are totally absent in the box that he sent it to me. I opened a dispute with the seller on Aliexpress website and the seller, despite the photos that I comprovavano what I stated, he went on to say that the product was good. Obviously I had to retire because the dispute went on for quite some time and I did not want to waste any more time with this dishonest seller.
I continue to shop on the site is a site that Aliexpress honest and reliable. Unfortunately the disappointments you can take anywhere. I think you should pay close attention to the feedback that accompanies each seller of these sites, where every buyer provides his personal experience.