Unit 702, 7/F. Exchange Tower, Kowloon Bay, Kowloon, Hong Kong, 33 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong
Initial contact with the supplier:
Type of product(s) being purchased:
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
I have previously had good experiences when purchasing from other Chinese suppliers but was unable to source the particular component needed. A Google search returned VNsky as being a possible supplier and I went to their website and asked for a quotation.
I got a reply from Jack Chan on 20th Oct 2014 who claimed to be able to supply the electronic component needed. He sent a proforma invoice which I paid up front against using a wire transfer. On the 27th Oct 2014 I received confirmation from Jack that the funds had arrived. Finally on the 10th November I had confirmation that the goods were being shipped out, giving a DHL tracking number.
When the shipment arrived it contained the wrong components. Assuming that there had been a simple shipping mistake I tried to contact VNsky by email but despite multiple attempts have had no response,
I can only assume that I have been the victim of a scam and that VNsky are making a practice of shipping wrong components and then ignoring complaints.
My next step will be to try and use our usual debt recovery firm to recover the debt, although I have doubts as to how effective this will be.
Unless you have experience with the Chinese supplier concerned or they come through a respectable third party such as Alibaba, then make the most stringent checks you can before wiring payment.