Guangzhou Founya Electronics Co., Ltd

I have purchased an ad player display from this company in China, and paid all cargo but I received the sample after a month of waiting. Sample came broken (not functioning) They have stated that the warranty period is 1 year and they replace the broken parts and cargo it free of charge but they never did…

Guangzhou Founya Electronics Co., Ltd

Buyer’s Nationality:
Turkey

Seller:
Guangzhou Founya Electronics Co., Ltd

Seller Website:
http://www.founya.com/

Seller Address:
A6 Building of Hongtu Industrial Park, DaShi Town, PanYu, Guangzhou, China, A6 Building of Hongtu Industrial Park, Guangzhou, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Ad Player Display

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
Middle East

Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Sampling/Testing

User Experience:
I have purchased an ad player display from this company in China, and paid all cargo but I received the sample after a month of waiting. Sample came broken (not functioning) They have stated that the warranty period is 1 year and they replace the broken parts and cargo it free of charge but they never did. I took the screen to repair shop and engineer told me it is not fixable… So I asked for a new replacement to this Chinese company but they left my communications unanswered.

User Recommendations:
Do not make business with this company if you do not want to waste your time and money…

 

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