Xchieve-XXX Trading Co.,Ltd

After Achieve-Tech provided a new lead time – March 2015!, we had to cancel the order from this company. They agreed. We had to order from another supplier and paid much higher. In a week Achieve-Tec informed us that parts arrived and they refuse to pay us back our prepayment.

xchieve-xxx

Buyer’s Nationality:
Canada

Seller:
Xchieve-XXX

Seller Website:
http://www.Xchieve-XXX.hk/en_index.asp

Seller Address:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Sheung Yuet Road, Kln Bay, Hong Kong

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
TYCO RELAY 1462037-1

Value of the Purchase Order when the incident occurred:
12,001 to 25,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
missed lead times

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
September 5, 2014
Xchieve-XXX offered 1462037-1 relays with a L/T 4-6 weeks.
September 23, 2014
Xchieve-XXX double checked with supplier lead time and offered 8-9 weeks.
October 8, 2014
We placed the order.
October 15, 2014
We paid the order.
October 15, 2014
Xchieve-XXX informed us about new lead time – 10-12 weeks.
November 5, 2014
Xchieve-XXX provided a new lead time – March 2015!
We had to cancel the order. They agreed. We had to order from other supplier and paid much higher. In a week Xchieve-XXX informed us that parts arrived and they refuse to pay us back our prepayment.
For today – December 5 – there is no payment back.
NEVER DEAL WITH THIS SUPPLIER.

User Recommendations:
NEVER DEAL WITH THIS SUPPLIER.
Jenny XXX
Xchieve-XXX (Korea) Trading
Ken XXX
Xchieve XXX (HK) Trading Co.,Ltd
Xchieve XXX(Korea) Trading
임미정 과장 (LYNN)
Jun
Xchieve XXX(Japan) Trading Co., Ltd.

 

2 comments on “Xchieve-XXX Trading Co.,Ltd”

  1. Dear Admin,

    Xchieve-XXX agreed to make a refund after we delete all negative comments in all sources we use. Please, remove this information. It was a misunderstanding and we will be glad to continue working with this supplier. Thank you in advance!

    1. Glad to hear our efforts are making a positive impact! Glad your situation has been resolved. Per your request, we are masking the identity of the supplier on this website as they have fixed things to your satisfaction.

      note: despite a lack of manpower and large vol of entries, we will do our best to make these kinds of corrections. But as we have no formal staff at SBL, we can’t promise that all corrections/adjustments will be made. But all appropriate comments will certainly be posted.

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