CAC Design Vietnam
United States
Seller:
CAC Design Vietnam
Seller Website:
http://www.cacdesign.vn/index.php/en/
Seller Address:
No.38, LK 7, Van Phu Urban, Ha Dong, Hanoi, Hanoi, 10000, Vietnam
Initial contact with the supplier:
Online Supplier Directory
Type of product(s) being purchased:
Decorative bowls and vases
Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
After talking to the supplier for a few weeks I sent the payment for the items plus shipping on Aug 20 2014 with the supplier saying they would be shipped on Aug 30th. The supplier acknowledged that they received my payment and then pushed the shipping date to Sept 12th. Then on Oct 1 they said “next week”. Then on Oct 23 they say “tomorrow”. They have ignored me until now (Dec 4) and I still have not received anything.
User Recommendations:
Use Escrow on Alibaba or dig deep to find references. Negotiate payment terms.
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