Ningbo XinSheng Industry & Trading Co., Ltd. Xinsenth

Buyer’s Nationality:
Australia

Seller:
Ningbo XinSheng Industry & Trading Co., Ltd. Xinsenth

Seller Website:
http://www.xinsenth.com/

Seller Address:
Dongbei Road, Dongqiao, Town, Ningbo, China

Initial contact with the supplier:
Trade Show

Type of product(s) being purchased:
Furniture chairs

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
The products arrived but out of an order of 70 chairs, 30 of the chairs broke within the first week. Ive tried to contact the supplier who has not offered to do anything about the poor quality and found many excuses to blame everything else rather than take responsibility for their products

User Recommendations:
Obtain clear warranty information ahead of ordering. if not you’ll be left out of pocket as the factories don’t care