Ningbo XinSheng Industry & Trading Co., Ltd. Xinsenth
Australia
Seller:
Ningbo XinSheng Industry & Trading Co., Ltd. Xinsenth
Seller Website:
http://www.xinsenth.com/
Seller Address:
Dongbei Road, Dongqiao, Town, Ningbo, China
Initial contact with the supplier:
Trade Show
Type of product(s) being purchased:
Furniture chairs
Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD
Destination market of order in question:
Other
Type of Complaint(s):
scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
Initial Order
User Experience:
The products arrived but out of an order of 70 chairs, 30 of the chairs broke within the first week. Ive tried to contact the supplier who has not offered to do anything about the poor quality and found many excuses to blame everything else rather than take responsibility for their products
User Recommendations:
Obtain clear warranty information ahead of ordering. if not you’ll be left out of pocket as the factories don’t care
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