Yigou International Group

The clothing delivered by Yigou International Group was so bad it could not even be donated! Some were stitched completely crooked with differences up to 5 inches. Then there was no communication. Phone numbers incorrect, email not responded to, tracking numbers incorrect.

Yigou International Group China

Buyer’s Nationality:
China

Seller:
Yigou International Group

Seller Websites:
worldoftrade.com, everbuying.com, Rosewholesale.com, rosegal.com, rosewe.com, dresslily.com, sammydress.com, martofchina.com, Everbuying.com, fashiondresswholesale.com, choies.com, dealsmachine.com

Seller Address:
4th industrial zone, Shenzhen, Guangdong , 518031, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Clothing, electronics

Value of the Purchase Order when the incident occurred:
Under 1,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
missed lead times, lack of labor & environmental compliance, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Clothing was extremely poorly made, not resembling the advertised image at all. Holes in some areas, incomplete stitching, stains, chemical smells, fabric so thin it would not survive washing. Sizes were all inconsistent, none of them correct. Example 3 different dresses of the same size would fit 3 different sized people. Some were stitched completely crooked with differences up to 5 inches. Opening for the neck too small, arms too tight to fit, some waistlines measuring under 24 in. for a size XL
Clothing was so bad it could not even be donated! Then there was no communication. Phone numbers incorrect, email not responded to, tracking numbers incorrect.
Shipping charges based on weight of product, when delivered actual weight was less than half.

User Recommendations:
Every single company has hundreds of extreme complaints against it, varying from orders not shipped, orders placed – weeks later claimed not in production anymore,
broken or not working, wrong sizes, wrong color, wrong item, sewing that could have been done better by a child, fabric so thin it wouldn’t make it through a wash, and numerous more!

The one thing in common is they always have your money in their pocket. Refunds are very seldom given, only partial refunds. Most complainants tell of waiting months to a year before finally giving up. Being blocked from phone calls, their account disabled, no responses to emails, even not refunding for out of stock items.
People who have tried to cancel their orders are delayed and not responded to until finally someone tells them “Oh that has already shipped we can’t refund you”

 

9 comments on “Yigou International Group”

  1. I ordered from Rosegal 3 weeks ago. I ordered two shirts my size, large. what I got in the mail a few days ago was the worst quality I have ever seen in all my life. And we’ve been buying imported goods for 25 years! Both shirts were so small I doubt a 10 yr old girl could wear them. The colors were not the same as the images and one of the shirts was so poorly made there is no way I could wash it in a washer. The so called “crochet” lace was machine made with visible seems that had bird-nests of thread knotted on the outer sleeves, neck and hem. I did request a refund, that was two days ago. I found a blog where there were literally hundreds of women complaining about poor quality, refused refunds, partial shipments and sizing that was WAY off!! It’s obvious that it’s just a money making scam. The shirts I ordered were so poorly made and SO cheap that they didn’t even want me to return them to get a refund. That’s pretty pathetic. Several designers have accused them of stealing their dress designs and copying them, one woman said they stole the an actual PICTURE off her etsy site, not just the design, her PHOTO too! If and when I get my refund and/or replacement I will NEVER buy from them again. I also plan on writing and publishing my experience and warning as many people as I can. perhaps reporting them to the BBB is a good idea too, or consumer affairs.

    2. This company has so many complaints and yet still advertises on Facebook and click bait ads. They steal pictures of good merchandise post them and sell you cheap Chinese JUNK. NOTICE THE MODELS NEVER HAVE ANY HEADS. They can be sued for using a real person representing these SCAM companies. DO YOU WASTE YOUR US $$$$$ ON THIS JUNK

  2. Via email:

    Dear sirs,

    Thank you for your time.

    I am the representitive of Yigou Group. We found the link https://www.supplierblacklist.com/2014/10/08/yigou-international-group/ ,this is not true information. Most websites are not belong to us, please remove the information from this site .And we value our customers’ opinions and takes their grievances seriously. Please rest assured that all customer are precious to us and we are striving to improve our service on all levels.

    Thank you for your understanding.

    Sincerely.
    Lagina

    1. Dear Lagina,
      thanks you for your comments, please see https://www.supplierblacklist.com/forum-rules/ for remedies for suppliers who have been blacklisted:

      Get in touch with the buyer, resolve your conflict and post an update to Supplier Blacklist. Ask the buyer to post and update as well.

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      If necessary, take legal action against the author and/or obtain injunction to force the author to retract their statements. You can have it removed from the search engines (like Google) with the following method:

      If information posted on a website is defamatory, but the author is unwilling to retract their statements and/or the website is unable to remove the information, please contact the search engines directly to remove specific website URLs from search engines results. Most likely you will need to obtain a court order to remove specific website URLs from search engines results. First sue the author of the information and obtain a court order declaring the content on the website defamatory and/or illegal. The court order can then be presented to a search engine, like Google, which voluntarily removes websites containing defamatory content from its search results upon being presented with a valid court order.

      Although the content remains on http://www.SupplierBlacklist.com where it was originally posted, once it is removed from search engine results it is essentially gone for most practical purposes. The original listing will not be viewed unless someone goes to the original listing or happens to search http://www.SupplierBlacklist.com where the content is hosted.

    1. Im not sure are you people even smart. What you expect of cheap clothing ??? Coat`s for maximum $15 – $20 a can`t even believe I ever seen such a cheap clothing ever. This can`t be Dior or Boss quality, you just get what you paid for…

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