Expre-Lighting

Buyer’s Nationality:
China

Seller:
Expre-Lighting

Seller Website:
www.expre-lighting.com

Seller Address:
Zhongshan Expre Lighting Co.,ltd Office Address: 20H, 19Floor, Build 2 ,Min’An Zhong Rd, Xiaolan town, Zhongshan, Guangdong Province, 20H, 19Floor, Build 2 ,Min’An Zhong Rd, Xiaolan town, Zhongshan, Guangdong Province, China, 528400 Factory Address: 2 floor, 91#, Jucheng Rd, Xiaolan town, Zhongshan City, Factory Address: 2 floor, 91#, Jucheng Rd, Xiaolan town, Zhongshan City, China, 528415, China

Initial contact with the supplier:
Search Engine

Type of product(s) being purchased:
Led lights and street lights

Value of the Purchase Order when the incident occurred:
3,001 to 6,000 USD

Destination market of order in question:
Other

Type of Complaint(s):
missed lead times, lack of labor & environmental compliance, contract violations, scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
More than 10 orders had been placed with this supplier in China when the incident occurred.

User Experience:
Once the LED lights have been sent to us by Expre-Lighting. all items had no quality and poor packaging. Most items where not brand new. It’s like refurbished. Even new items won’t work. When asking for replacement, they just keep ignoring us and keep asking money to send and holding our new purchase and we even paid advance for the shipment fees. Expre-Lighting have delayed our items for more than 3 months now. All items have problems, either they don’t work or will only last for 2 days.

User Recommendations:
Make sure that you deal with legit factory. And don’t pay upfront until you see the items