Ulitsa “General Stoletov” 3, Ulitsa “General Stoletov”, 9002 Varna, Bulgaria
Initial contact with the supplier:
Type of product(s) being purchased:
Online website & eCommerce
Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD
Destination market of order in question:
US or Canada
Type of Complaint(s):
missed lead times, contract violations, scams & other unethical activities
Stage of relationship with the supplier at the time of the incident:
This company present a very professional upfront. There was an agreement with allocated timeline and payment fee. However, when faced with technical difficulties, they often went MIA or did not response to email at all. Pointing to busy schedule and did not check. Response from which often comes in after 1-2 months time. When work is done, it was of poor quality with no testing at all. Did not admit their mistake and start to scold client for delaying payment. This results in project not delivered and termination of contract when money is already paid up to 40%.
Do not buy from this supplier! Buy at your own risk and you will be the next person writing this painful experience.