Hellomoon Trading CO.,LTD

We made several purchases with Hellomoon and everything worked properly. When we made a further payment (because the firm Hellomoon was in trouble with tax), the problems began immediately.


Buyer’s Nationality:

Hellomoon Pet Products

Seller Website:

Seller Address:
Room 607,Building 5,Xixi Fashion,499 West Wensan Road,Hangzhou city,Zhejiang,310012,China, Xixi Fashion,499, Room 607,Building 5, Hangzhou city, China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
dog clothes

Value of the Purchase Order when the incident occurred:
6,001 to 12,000 USD

Destination market of order in question:
Latin America

Type of Complaint(s):
scams & other unethical activities

Stage of relationship with the supplier at the time of the incident:
Order #3-5

User Experience:
We made several purchases and everything worked properly.
We further payment (because the firm Hellomoon was in trouble with tax) and immediately begin with the problems: it was “lost” a box of products and after a few months tell us that they have our money (approximately U $ S 7800) and refuse to clarify the situation. Our accounts have been bloqueadass mail and do not respond to the requirements.

User Recommendations:
No trust at all in order to send money and not even 10 cents more. They are incredibly brazen to scams.


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