Qinhuangdao Shiguan Chemical Products Co., Ltd

Buyer’s Nationality:
Italy

Seller:
Qinhuangdao Shiguan Chemical Products Co., Ltd

Seller Website:
http://shiguanchemical.en.ec21.com/

Seller Address:
No.313, Yinhaidasha, Haigang District,Qinhuangdao Qinghuangdao Hebei China, No.313, Yinhaidasha, Haigang District, Qinghuangdao Hebei, China

Initial contact with the supplier:
Direct Buy Website

Type of product(s) being purchased:
Polypropilene – raw plastics

Value of the Purchase Order when the incident occurred:
25,001 to 100,000 USD

Destination market of order in question:
Western Europe

Type of Complaint(s):
missed lead times , contract violations,

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
Totally negative experience.
The company supplied silicate ( which is mineral material) instead of polypropilene ( which is plastic material). All technical documents delivered to us before order were correct but delivered material was something else.
They said it was a switch of containers during delivery and promised to solve the matter but after 12 months nothing happened.
They also tried to get the second part of payment in cash instead of L/C but I did not agree.
We sent several letters of our lawyer but no reaction.

User Recommendations:
Lesson: do not trust this Chinese supplier. Only payment after delivery and test of reached material, never pay in front.
The contact Mrs Alice Xu has zero decision capacity.
Carefully verify the quality of material delivered.
General advice: NEVER EVER buy something from QINHUANGDAO SHIGUAN CHEMICAL.
That company has zero reliability.