Dong Guan Dain Crafts & Gift Co.Ltd

Buyer’s Nationality:
Bahamas

Seller:
Dong Guan Dain Crafts & Gift Co.Ltd

Seller Website:
www.pinnacle-gifts.en.alibaba.com www.pinnacle-gifts.com

Seller Address:
Chi Ling Village.Hou Jie town, , Heng Tong industry Zone, Guang Dong province .China, Dong Guan City , China

Initial contact with the supplier:
Online Supplier Directory

Type of product(s) being purchased:
Souvenir Magnets

Value of the Purchase Order when the incident occurred:
1,001 to 3,000 USD

Destination market of order in question:
US or Canada

Type of Complaint(s):
contract violations,

Stage of relationship with the supplier at the time of the incident:
Initial Order

User Experience:
My business partner & I spent a total of $2100 USD to purchase souvenir magnets from Ms. Sabrina Huiyan who claims to be a marketing manager, after weeks of constant email and communication we sent Payment through paypal, however after she recieved payment she began to email me less often, when she did reply she claimed that production of the magnets will take a bit longer , feeling a bit uneasy I decided to give her 2 more weeks to complete the order.

I received the order almost 40 days after I had sent payment, To my horror when I open the boxes NONE OF THE MAGNETS WHERE DESIGNED TO THE SPECIFICATIONS I HAD REQUESTED. It was like she just took random magnets i put them in a box and shipped them. I was so pissed off, I stared to email her asking what the hell is up with the order, IT WAS NOT WHAT WE DISCUSSED, she had the gall to tell me if i want a new order I would have to pay her almost double the price for her to resend new magnets , and that Quote” WE HAVE NOTHING FURTHER TO TALK ABOUT”

I quickly contacted paypal who told me that unfortunately they could not retrieve my funds as to much time had passed (45-days) so they could not help me.

THE MORAL OF THE STORY EVERYONE IS THIS : IF YOU FEEL A BIT UNEASY AFTER YOU HAVE SENT PAYMENT AND THE SELLERS STARTS ACTING DIFFERENT , CALL UP PAYPAL AND CANCEL RIGHT AWAY, BE EVEN MORE CAREFUL AND PERFORM YOUR ON RESEARCH ON THESE COMPANIES ESPECIALLY IF THEY ONLY ACCEPT WESTERN UNION ETC,…..

### Partially removed by Editor – We do not tolerate bad language ans swearing! ###

HER SITE HAS DISAPPEARED FROM ALIBABA,

HERE IS ALL HER INFO

Sabrina
Marketing manager
Dong Guan Dain Crafts & Gift Co.Ltd
Tel:86-769-85817968/58 Mobile:86-15989665990 Fax:86-769-85817978
Mail:sabrina@pinnacle-gifts.com sabrina@endaplastic.com
skype: sabrina_huiyan
Web: www.pinnacle-gifts.en.alibaba.com www.pinnacle-gifts.com
Add: Heng Tong industry Zone.Chi Ling Village.Hou Jie town.Dong Guan City .Guang Dong province .China