Eternal Team

Seller:
Eternal Team, China

Seller Website:
http://www.aliexpress.com/store/103919

Type of Complaint(s):
missed lead times,

User Experience:
I ordered from this company a tablet a while back. When I got the tablet it was working fine then suddenly stopped working. I contacted the supplier stating that it was under a 1 year warranty by the manufacture so if I could claim a warranty claim to them. They stated I could return the tablet under first class mail and that they would fix it and would return it to me immediately. After the tablet reaches they said if I want the tablet back I must pay 18 dollars or I will never get the tablet back. They gave me a option that I could have purchased something else. So I decided I needed a case then they said I would have to now pay for the case plus 18 dollars to get back the tablet though in the emails we exchanged the supplier stated I would only have to pay 12 dollars more for the rest of the shipping cost. til this day i have not gotten my tablet back at all. Beware, I have read on other people’s complaints that this company gives out fake tracking numbers and does other unlawful work to get money.

User Recommendations:
Purchase electronics from local markets don’t deal with Chinese suppliers there is no such thing as a return policy with them.