Crep Electronics, China
Type of Complaint(s):
missed lead times,
Purchased LED light bulbs for home use. They failed SGS test and were pulled out of the market, no responsibility from the factory, they just said they are successfully selling the bulbs elsewhere in EU. Which brings up the joke about the SGS tests, the Chinese factories don’t care much about them because if the product fails the test in one country the product can be shipped out to another and sold there. No warranty, sold as is, no matter what the factory sales people tell you, in reality there is no warranty, no responsibility.
The importer has over 20 LED factories that have warranty problems, I will go through all of them. The common thing is that if there is a problem the suppliers will not help you (edited by publisher), there is no help from lawyers, they know they can get away with it.