In 2015 we began to notice Yueqing Reliable’s product (especially their inverters) quality was declining. We received numerous defective inverters… Yueqing Reliable then began ignoring our requests. Despite our products carrying a warranty per the terms in which we contingently purchased the products, Yueqing Reliable reneged on the product warranties and now will not return any emails, or Skype messages.
If you buy goods from China you will have serious problem to cover the warranty as I have. I contact with UMI for screen problem and they send me to the resales (Sunsky I buy it) and the resales don’t accept to cover the warranty and asking money. UMI says in the website 2 Years warranty and resale accept only 1 Year. But they do the best to avoid to cover warranty!!
Seller provided faulty LCD’s & won’t honor their warranty. Product does not function properly. We reported the issue to them within 30 days & sent them photos showing the failure issue with their product. Seller kept delaying & then eventually stated they will not provide replacements.