Wished to order a sample on 1 ton of the Rice to check the quality. Sent the money via money gram, and when the delivery was to take place, suddenly the moq was 5 tons and they wanted to have the payment for the rest before delivery. I cancelled the order and requested a friend to collect the money from the address given. When they got there it was totally a different business at the address in question.
My dealing with Jerry Guan was initially well received but as the client whom we built the stand for started getting problems it started turning sour from their Jerry Guan did not honor the contract and therefore still owes my company 50% of the payment even though the client was happy with the final product… Jerry has been giving me the run around regarding final payment.
All guarantee as advertised on their web site is not honored, spare parts purchased are faulty, sales staff incompetent and deliberately providing false information and queries are completely ignored, return policy unrealistic as fright cost exceeds value of goods.
Warning for everybody – do not make any trades, business with this supplier of fake diamonds; Mr. Williams Cole and Never buy anything without a full test!
When the first container of “sodium cyanide”, we had ordered from Qingdao Liuhesheng Chemical Co.,Ltd in China, arrived in Harare, it contained stones! The 60% deposit we paid on the next 3 containers never materialized at all!
I paid $506.60 for 30 Western Digital external hard drives via Western Union, after the money was transferred I was provided with a tracking number. When the package arrived it contained 3 USB Flash drives and 2 earphones. Since then “Stephen Young” fails to communicate with me – not replying emails and ending calls!