I purchased a £300 phone off this company which then needed to be repaired. I also have purchased 3 other phones through them for family members. Returned phone to them and after I had to email them over 40 times and 4 months later they said it had been fixed but asked for payment and postage secure by DHL signed for.
I purchase shoes from online seller, they issued receipt after I contacted them.
They sent shoes that were not what I ordered (not even remotely close) and refused to take blame.
They consistently asked if I wanted to buy new ones at a 50% discount and they would give me %15 refund to keep shoes and I could resell.
They did not identify that they were in Australia, only used an Australian address to give false belief they were an Aussie seller.
I wanted to try a new supplier in China. An online search was with no bad results. Everything seemed fine until we for the initial order. He send a good looking proforma invoice, with stamps of the company, really good work and high effort for a cheater. He gave us a wrong Tracking ID – there is no parcel, told us the shipping agent is to slow and do not work, the normal thing of a cheater.
Ordered Solar panels and LED panels from this supplier. they did try and send the wrong panels, but i managed to sort this out through photos of what they where sending and they after arguing about it finally sent the panels I had ordered. …but this was not the end of the story.
First I was looking for graphic card on the Alibaba website. After contacting Alibaba I received plenty of offers in my inbox so I got in contact to Catherine Wales. After that I dealt with her to order two graphic cards. But after sending the money by Western Union because it’s the only way she says, to send them money. When all transaction were done, she didn’t reply to any of my mails anymore.
My dealing with Jerry Guan was initially well received but as the client whom we built the stand for started getting problems it started turning sour from their Jerry Guan did not honor the contract and therefore still owes my company 50% of the payment even though the client was happy with the final product… Jerry has been giving me the run around regarding final payment.
I ordered 2 pair of sneakers from Jinshida Co., Ltd. Never received an order confirmation back. They received my money +6 euro more than the amount ordered. They never answered my e-mails and they received the money from my debit card.
After many emails and phone discussions we agreed to take a 25kg bag sample of NBR granules. We would transfer up front for the sample and express courier costs. Once we had sent the money, supplier ceased to answer emails or take calls.
The Chinese company shipped 79 drums of 100% Water instead of 80 x 230 kg drums 99.5% TEG paid for in 2015. Upon lab tests, it was discovered to be WATER. They have refused to respond to our mails or refund money paid, as per agreement, if products do not pass quality test!
We have trusted this Chinese company, because they have a good website. Do not believe any website even they have contact us through the same email in the website.